Политика конфиденциальности

1. Introduction

This Privacy Policy explains how Saymail ("we", "our", "us") collects, uses, and protects your personal information when you use our website (saymail.eu) and desktop application.

2. Information We Collect

2.1 Account Information

When you purchase Saymail, we collect your email address and payment information. Payment processing is handled by our third-party payment processor; we do not store credit card details.

2.2 License and Activation Data

We store your license key, activation status, and machine identifiers (computer name and a hardware hash) to manage your license activations.

2.3 Email Data

Your email data stays on your computer. Saymail stores all email data in a local SQLite database. We do not have access to your emails, attachments, or email account credentials.

2.4 AI Processing

When you use the Bring Your Own LLM feature, email content is sent to the AI provider you configure. We do not process this data; it flows directly between your computer and your chosen provider. If you use a local model (e.g., Ollama), no data leaves your machine.

When Saymail routes requests to cloud AI providers on your behalf, we exclusively use endpoints with a Zero Data Retention (ZDR) policy. This means the AI provider does not store your email content after processing your request. Providers operating under ZDR policies also do not train their models on your data.

2.5 Website Analytics

We may use privacy-friendly analytics to understand website traffic. No personal data is collected through analytics.

3. How We Use Your Information

• To provide and manage your Saymail license
• To send purchase confirmations and important product updates
• To process affiliate commissions and payouts
• To respond to support requests

4. Data Sharing

We do not sell, rent, or share your personal information with third parties, except:

• Payment processors to complete transactions
• As required by law or legal process

5. Data Security

We use industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure password hashing, and access controls.

6. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at privacy@saymail.eu to exercise these rights.

7. Cookies

Our website uses essential cookies for authentication and language preferences. We do not use tracking cookies or third-party advertising cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website.

9. Contact

If you have questions about this Privacy Policy, contact us at privacy@saymail.eu.